01

Tell us about your business

Fill out our quick onboarding form (about 10 minutes). Tell us your services, hours, service area, and common customer questions.

• Your services & pricing
• Service hours & area
• Common questions you get
• Your brand voice

02

Lily learns your business

We train Lily on everything you shared. She learns to answer questions like you would, handle objections, and book appointments the way you prefer.

• Custom training on your services
• Learns your pricing model
• Understands your customers
• Matches your brand voice

03

Get your phone number

We assign you a dedicated Lily number. You can use it as your main line, or forward calls from your existing number. Either way works.

• Dedicated local number
• Call forwarding setup
• Works with your existing line
• Instant activation

04

Lily answers every call

24/7/365. Emergency calls get priority. Every caller gets a warm, human-like experience. No one waits on hold. No one gets voicemail.

• Answers within 8 seconds
• Handles emergencies first
• Books appointments directly
• Captures lead info

05

See everything in your dashboard

Call logs, transcripts, appointments, lead status—all in one place. Review calls anytime, see what Lily handled, and follow up on hot leads.

• Real-time call logs
• Full transcripts
• Appointment calendar
• Lead pipeline view